Workday HCM
- Core HCM and organisation design
- Business process configuration and routing
- Security groups and domain policies
- Absence, Time Tracking, and Recruiting
Instant Support
Workday help the moment you need it
Bring us a broken integration, a stuck business process, or a report that will not balance. You get a certified consultant, a clear diagnosis, and a fix your team can own.
How instant support works
- 1
Describe the issue
Send us the task name, the error, and what you have already tried. Screenshots help.
- 2
Get matched in minutes
We route your ticket to a consultant who has solved that exact scenario before.
- 3
Fix it together
Screen share or guided steps, your change control, your tenant. You keep the knowledge.
What we cover
Workday Financials
- FDM design and worktag strategy
- Accounting Centre and journal sources
- Period close acceleration and reconciliation
- Procurement and supplier accounts
Integrations & Reporting
- Studio, EIB, and Core Connector builds
- Integration error triage and monitoring
- Advanced, matrix, and composite reports
- Prism pipelines and discovery boards
Plans that fit the size of the work
No full-time hire, no annual lock-in. Choose the shape of support that matches your workload this quarter.
Single Issue
Per ticket
One well-defined problem, diagnosed and resolved end to end.
- Named certified consultant
- Same working day response
- Written resolution summary
Support Block
Monthly hours
A pool of hours your team draws on for support, small enhancements, and questions.
- Priority queue placement
- Rollover of unused hours
- Monthly issue trend review
Fixed Scope
Per engagement
Audits, optimisation programmes, and module extensions with a defined deliverable.
- Discovery and scoping workshop
- Senior consultant lead
- Documentation and handover
FAQ
Questions teams ask before working with us
Need help? Let us fix it together.
Describe the issue and a certified Workday consultant will pick it up — usually within the hour.